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Frequently Asked Questions
Oneida Casino Hotel in Green Bay, WI

Casino

Oneida Casino Hotel offers something for every player, including:

  • Over 2,000 slot machines in a variety of denominations and styles
  • Live table games with friendly dealers
  • Sports betting at our state-of-the-art sportsbook
  • Bingo sessions held daily in our dedicated Bingo Hall
  • Poker room with 8 tables, featuring live games and regular tournament action

You must be 18 years or older to play bingo in the Irene Moore Activity Center and 21 years or older to enter the gaming floor or participate in any gambling activity in the casino. A valid government-issued photo ID is required.

Yes! The Oneida Casino Hotel Players Club rewards you for playing at Oneida. As a member, you’ll receive special offers and exclusive invitations to big giveaways. Plus, you’ll earn points whenever you play your favorite slots, table games, poker, and bingo. The more you play, the more you earn. Points are redeemable for free play, dining, hotel rooms, gas cards, and more. You’ll also earn Tier Credits, which allow you to move up through our five levels of membership–each with greater benefits. Membership is free. Visit the Players Club to join.

Yes! We regularly feature exciting giveaways, point multipliers, and special seasonal events. Check our calendar or social media for the latest updates. Visit the Promotions page or stop by any Players Club desk for more details. 

Smoking is permitted in designated outside areas only. There is no smoking inside the hotel, casino, or bingo hall.

Hotel

Check-in begins at 4PM and check-out is at 11AM. Complimentary luggage storage is available before check-in and after check-out.

Yes. Free high-speed Wi-Fi is available throughout the hotel and casino property.

Yes. Pets are welcome with a daily fee and a refundable deposit. Ideal for travelers seeking a pet-friendly hotel near Green Bay.

Hotel cancellations must be made at least 24 hours prior to arrival to avoid charges. Late cancellations will result in a one-night room and tax fee. To cancel or modify a reservation, contact the front desk or use your booking platform.

No deposit is required for standard bookings. Deposits may be required during special event dates such as Packers games.

Yes. Group rates and corporate discounts are available. Please contact the Sales Department for customized pricing and availability via this form.

Yes. The fitness center is open 24 hours a day for registered guests.

On-site dining includes:

Complimentary parking and access to a covered parking ramp are available for all guests.

The hotel is located just ½ mile from Green Bay’s Austin Straubel International Airport (GRB). A complimentary 24-hour airport shuttle is available.

No. There are no resort fees, cleaning fees, or hidden surcharges.

Cribs, rollaway beds, and connecting rooms are available upon request and subject to availability. Perfect for families visiting Green Bay attractions or attending events nearby. The casino, however, is not for families. All gaming areas are for adults only (19+ to play bingo and 21+ to be on the casino floor and to play).

No. All guest rooms at Oneida Casino Hotel are 100% smoke-free.

Still have questions?

Our friendly team is happy to help! Visit the Players Club or call us at (920) 494-4500 for more information about the casino, promotions, or membership. For hotel information call (920) 494-7300.